With the appraisal complete, John realizes the payment won’t meet Carla’s expectations. He explores options for adjusting the deal before sending an update to Mario.

John checks the Deal Pulse and notices that Carla has explored deals with higher down payments online.
What is Deal Pulse? Info circle
Deal Pulse uses data from Cox Automotive platforms like Autotrader, Kelley Blue Book®, and Dealer.com to get insights from consumer shopping activity.
Hotspot Click Next to see how John adjusts the down payment on the deal.
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