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Carla is willing to increase her downpayment and is very happy to see the lower monthly payment.
Once she gives her verbal acceptance, Mario can click the ‘Accept Offer’ button in Sales View to notify John that the deal has been accepted.
Once she gives her verbal acceptance, Mario can click the ‘Accept Offer’ button in Sales View to notify John that the deal has been accepted.
Click Next to see how the next step for the dealership process. 
Communication & Next Steps
The salesperson can quickly notify the desk manager whether the counteroffer was approved. If further changes are needed, Mario can send another counteroffer back to John for review.